Get in Touch
Have a question, found a bug, or want to suggest a clinical improvement? We'd love to hear from you.
Email Us
hello@insulinpoint.com
Best for general questions, clinical accuracy concerns, feature requests, or partnership inquiries.
Send email →Report a Bug
bugs@insulinpoint.com
Found a calculation error or UI glitch? Help us improve by reporting the issue with steps to reproduce.
Report bug →Clinical Feedback
clinical@insulinpoint.com
Are you a pharmacist, endocrinologist, or CDE? We welcome feedback on clinical accuracy, formula updates, and evidence-based improvements.
Send feedback →Response Times
We aim to respond to all messages within 2–5 business days. Clinical feedback and bug reports affecting accuracy are treated as high-priority.
For medical emergencies or urgent dosing questions, please contact your healthcare provider directly or call emergency services.
Frequently Asked Before Contacting
Is InsulinPoint free to use?
Yes. InsulinPoint is completely free to use with no account registration, subscription, or paywall required.
Are my calculations stored anywhere?
No. All calculations run locally in your browser. No data is ever sent to a server. See our Privacy Policy for full details.
Can I use InsulinPoint for pediatric dosing?
InsulinPoint uses standard clinical formulas that can be applied to pediatric patients by healthcare professionals. However, pediatric dosing has additional considerations — always work with a pediatric endocrinologist.